"My chatbot gives polished answers, but when it is time to solve the issue, it hands everything over to a human."
Agents that take action, with humans in control.
Implementation designed for autonomy with control: clear scope of action, defined limits, and escalation to people.
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Executes and resolves end-to-end tasks, not just returns text
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4 business hours written initial response from a senior specialist
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Governance action limits, approvals and escalation to the team
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See how it works
A chatbot is not an agent
You already have a chatbot that responds. You need an agent that gets things done.
Real statements from leaders who wanted true automation — and grew tired of bots that only push FAQs.
"My team spends the day on repetitive back-office tasks that could be automated."
"Service volume is growing, and I do not just want to hire more people."
"I hear about Agentforce, but I don't know what it solves in my case."
"I am afraid to release an autonomous agent without control over what it does."
"I want to qualify leads 24/7 without relying on my sales team's working hours."
What Agentforce does
Autonomous agents, with controlled autonomy.
Four areas where a Salesforce agent truly executes work — within the CRM and with limits you define.
01
Service that gets things done
The agent understands the request, queries the CRM, performs the action and closes the case — escalating to a person only when needed. It operates 24/7.
02
Sales and qualification
Qualifies leads, answers product questions, and schedules meetings with sales — working the top of the funnel without depending on team availability.
03
Automated back-office
Repetitive process tasks — updating records, triggering flows and composing documents — executed by the agent, freeing the team for work that requires judgment.
04
Autonomy with governance
You define what the agent can do, its action limits and when it hands off to a human. Autonomy with traceability, not a black box.
Who brings the agent live
An autonomous agent delivers results when it is properly configured.
An agent that takes action needs well-defined scope, data, and limits. Team, presence, and track record make the difference between automation and a headache.
300k+
hours of Salesforce consulting
delivered over the past 8 years
250+
certified specialists
Salesforce — senior and mid-level professionals
20+
states served in Brazil
+ Argentina, Chile and the US
Social proof
AI agents with real-world use cases.
Clients anonymized under NDA — upon request, we connect you with 2–3 references from your industry after the assessment.
"Digital engagement with Agentforce. From meeting to proposal on the same day — the team already had a firm grasp of the case."
→ Marketing Cloud + Agentforce · engagement agent · multinational fast track"Service automation with an agent resolving routine cases and escalating the rest to the team."
→ Service Cloud + service agent · Brazil operation · ongoing support"Structured data and processes come first. An autonomous agent only works on reliable data."
→ Sales + Service Cloud · foundation for automation · São Paulo expansion underway
Initial assessment
Within 4 business hours, a specialist designs your agent.
This is not a cold call or a sales presentation. A WeeNow specialist will understand your processes and identify where an autonomous agent can help — with an initial assessment and next steps, with or without a proposal.
- Response within 4 business hours
- No cold calls
- Prioritised agent use case
- Scope, timeline, and pricing in Brazilian reais
How it works
From process to agent in production.
Four straightforward steps. No “magic AI”: process, action scope, activation with guardrails, and measured gains.
Map the process
Discovery to choose the task the agent will perform and identify where the greatest value lies.
5 daysDefine scope and limits
What the agent can do, which data it accesses, and when it escalates to a human.
SprintsConfigure and test
Building the agent in Agentforce, integrating it with the CRM, and running controlled tests before go-live.
SprintsMeasure and expand
Gains measured in the dashboard, fine-tuning, and new agents for other processes.
Continuous
Frequently asked questions
What executives ask us before implementing Agentforce.
What is the difference between Agentforce and a standard chatbot?
A chatbot responds. The Agentforce executes: understands the request, consults and updates the CRM, triggers actions and completes the task — escalating to a person only when appropriate. It is an autonomous agent, not an FAQ tree.
Do I have control over what the agent does?
Absolutely. During configuration, you define the scope of action, which data the agent accesses, which approvals it requires, and when it hands off to the team. Autonomy with governance and traceability — no black box.
Do I need to already have Salesforce to use Agentforce?
Agentforce runs within the Salesforce platform, using your CRM data. If you already have it, we implement the agents in your org. If you do not yet have it, we build the CRM foundation and then enable Agentforce. We define the path during the assessment.
What types of tasks can an agent resolve?
Service (resolving common cases 24/7), sales (qualifying leads and scheduling), and back-office (updating records, triggering flows, and composing documents). We prioritize the highest-return, lowest-risk use case first.
How long does it take to get an agent live?
It varies by process and available data. An agent focused on a well-defined use case can be live in a few weeks of sprints; broader cases take longer. You receive the timeline before we begin.
Is the price in Brazilian reais?
Always. Payment in BRL, a Brazilian service invoice and no exchange-rate fluctuation. We accept monthly, quarterly or semi-annual billing — you choose.
Are you official Salesforce partners?
Yes. We are Official Salesforce Partner, with a badge on the Salesforce website, 250+ certified specialists and 800+ projects delivered. Official recognition of technical expertise and scale.
Can I speak with reference clients?
Yes. After the assessment, we connect you with 2–3 WeeNow clients in your industry or of a similar size — they will tell you what it was like. No script, no presentation. Just conversation.
Agentforce: AI agents that resolve, not just respond.
Free assessment in 5 days. Prioritised use case. Fixed proposal in Brazilian reais.